Frequently asked questions.

Yes — Caspian Sun Food is a dedicated wholesale and HORECA supplier. We deliver premium frozen seafood, poultry and butchery to restaurants, hotels, caterers, cloud kitchens and retailers throughout Dubai and the wider UAE, with full cold-chain delivery to your door.

We work to sensible minimums that keep delivery efficient rather than a fixed high threshold. Tell us your products and quantities and we'll confirm the minimum for your area and order mix — new trade partners are welcome to start small and scale up.

Send your product list and quantities through our enquiry form, WhatsApp on +971 58 561 6040, or email vurgun@caspiansunfood.com. We'll confirm pricing, availability and a delivery slot, and once you're set up, reordering is as quick as a message.

Yes. Wholesale and HORECA partners receive transparent trade pricing with volume tiers, so the more you order the better your rate. Share your typical weekly or monthly volumes and we'll build a price list around them.

We source responsibly from trusted fisheries, farms and suppliers, and monitor every step from catch to cold storage. Protecting quality and the marine environment go hand in hand, and we favour partners who share that standard.

When it's done properly, yes. Our seafood is flash-frozen at peak freshness within hours of the catch, which locks in texture, flavour and nutrition — often better than fresh product that has spent days in transit. Kept in an unbroken cold chain, it arrives tasting just-caught.

Everything is handled to HACCP-grade hygiene standards, with temperature checks at every stage and careful grading before it reaches you. We hand-pick grades that professional kitchens can rely on, batch after batch.

Yes. Every product carries a clear story — where it came from and how it was handled — so you can answer your own guests and auditors with confidence.

We deliver across all seven emirates of the UAE, from Dubai and Abu Dhabi to Sharjah, Ajman, Ras Al Khaimah, Umm Al Quwain and Fujairah. If you're outside our standard routes, ask us — we'll usually find a way.

For stocked lines, orders placed before our daily cut-off are typically delivered next day, and often same day within Dubai. Special-order or larger-volume items may take a little longer; we'll always confirm a delivery slot when you order.

Products move in temperature-controlled transport and never leave the cold chain between our facility and your kitchen. That unbroken chain is how a frozen product arrives at the same premium quality it left us.

Delivery terms depend on your location, order size and frequency. Many trade orders above the local minimum are delivered free; we'll set out your terms clearly when we prepare your quote — no surprises.

Four ranges: frozen seafood (salmon, scallops, shrimp, lobster, caviar, mussels, octopus, tuna, crab, oysters and whole fish), poultry and meat (whole duck, premium poultry and quality beef cuts), and handmade sauces and spices. Over 120 product lines in all.

Often, yes. If there's a specific species, grade, cut or format you need that isn't on our standard list, tell us — we have the supplier network to source many special-request items to order.

Many products are available whole, filleted or portioned to your spec, including fixed portion weights for consistent plating and cost control. Let us know how your kitchen prefers to receive them.

Yes. Caviar, whole and tail lobster, oysters and other premium and luxury items are a core part of our range — ideal for fine-dining menus and special occasions.

We accept bank transfer and the common trade payment methods used in the UAE. We'll confirm the options that suit your business when we set up your account.

Established trade partners can apply for credit terms. New accounts usually begin on standard terms and can move to credit once a track record is in place — just ask and we'll walk you through it.

Yes. For serious trade enquiries we can arrange samples of key lines so your chefs can assess quality before committing to a regular order. Get in touch and we'll organise it.